Store Policy

Welcome to **Draper Designs LLC**. We are committed to providing high-quality products and exceptional customer service. Below are the policies that govern your experience with us.

We process all orders within 1 to 3 business days, excluding weekends and holidays. Once your order is processed, you will receive a shipping notification with tracking information.

We offer **free shipping** within the USA. International shipping is available to select countries. Shipping times may vary based on your location, and you will receive an estimated delivery time at checkout. Please note that international orders may be subject to additional customs duties and taxes, which are the responsibility of the customer.

We accept returns on all products within 30 days of delivery, provided they are unused, in their original packaging, and in the same condition as when you received them. To initiate a return, please contact us at draperdesignsstore@gmail.com for instructions.

Refunds will be processed once we receive and inspect the returned item. Please allow up to 10 business days for the refund to appear in your account.

If you receive a damaged or defective item, please contact us immediately at draperdesignsstore@gmail.com. We will assist you in resolving the issue, including offering a replacement or refund, depending on the circumstances.

We value your privacy. For details on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

If you have any questions or concerns, please don't hesitate to contact us:

Email: draperdesignsstore@gmail.com

Phone: +1 774-227-5986

Address: 107 W North St, Tampa, FL 33604, USA